10 Comments

I speak so much about being "problem" obsessed vs. "solution" obsessed as a product manager. I've never thought about how ChatGPT could be a useful teacher for this. I'm totally going to try this with my students this spring. Great post!

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Love it!

There are two frameworks I use a lot for that:

SCQA: Situation, Complication, Question - Answer

TOSCA: Trouble, Owner, Success Criteria, Constraints and Actors

The first is leaner; the latter often shows that problems of specific people differ from the general problem (think of increasing revenue as a problem for a company - what is the problem of the CMO or the marketer) and that much information we need for a well-stated problem are the constraints and how we know it's solved.

I've stolen it from the book Cracked It.

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Jan 31Liked by Jonathan Yagel

I often find it valuable to just map the problem and questions in a simple mind map. It helps to clearly understand the context of the problem, too, if you are more visual than a textual person. But this type of “conversation” with my own brain through ChatGPT is also helpful. Thanks for sharing.

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