“It’s important to recognize that managing change is about upsetting people only at a rate that they can tolerate. It’s all about physics. For change there must be movement. With movement there is friction.”
Harvard’s David A. Shore makes this observation in his field of expertise: organizational change management. But our oddly ambivalent relationship with transformation exists at a personal level, too.
Which do we want more: To change, or not to change?
Insight inspired by Dr. Shore, via this article. And Banks Benitez, for sharing it with me.